What do we support for you?
Lumen's Sales will clearly introduce our products, then according customer's requir and recommend the suitable products to customer, and make customer satisfaction.
After the contract is signed, LUMEN will send engineers to users to establish power supply scheme, signal wiring form, structure construction requirements and equipment files with the necessary conditions.
Our sales team and inside sales support provide Fast Quotes, Product Drawings, and any other questions you have about our product.
During the production, we conduct the whole production process quality control system. Also can support the on-site installation and debugging, and keep communication and coordination with party A in the process of construction.
LUMEN will ensure that the product quality is reliable, and provide product operation manual and technical training. Product warranty is two year life-long maintenance.
If at any time you need assistance or service, our dedicated Tech Support Team is ready to help by calling us at +86-755-82579009.
We have 24/7 Hours online service.
If need any help, we have 24/7 hours online service